Good Karma Policy

We reserve our staff’s time, room, and products for you and begin exclusive preparations for your visit. We have a 24-hour cancellation policy; late cancels and no-shows are charged in full. Modrn thanks you for your courtesy and consideration!

Give Yourself the Gift of Time

Please arrive 10 minutes prior to your reserved time to fill out guest forms so our wellness concierge team can prepare your treatment. Upon arrival, we kindly ask you turn your cell phone off to maintain the serenity of the space.

Gratuity

Cash is preferred, but tipping on card and Venmo (if practitioner has it) is also allowed.

Cancellation policy

CANCELLATION Fees

  • NO show (any appointments) – FULL CHARGE or voucher redeemed

  • SAME DAY CANCELLATION without rescheduling – FULL CHARGE or voucher redeemed

  • Cancel within 24-hours WITH rescheduling – $20 fee

Refund Policy

Modrn Sanctuary does not offer refunds on packages, prepaid services or gift cards.

Expired Packages

Please make sure to check the expiration date of any packages and services purchased. Modrn does not refund, reimburse or credit expired services, packages or sessions.