Good Karma Policy
We reserve our staff’s time, room, and products for you and begin exclusive preparations for your visit. We have a 24-hour cancellation policy; late cancels and no-shows are charged in full. Modrn thanks you for your courtesy and consideration!
Give Yourself the Gift of Time
Please arrive 10 minutes prior to your reserved time to fill out guest forms so our wellness concierge team can prepare your treatment. Upon arrival, we kindly ask you turn your cell phone off to maintain the serenity of the space.
Gratuity
Cash is preferred, but tipping on card and Venmo (if practitioner has it) is also allowed.
Cancellation policy
CANCELLATION Fees
NO show (any appointments) – FULL CHARGE or voucher redeemed
SAME DAY CANCELLATION without rescheduling – FULL CHARGE or voucher redeemed
Cancel within 24-hours WITH rescheduling – $20 fee
Refund Policy
Modrn Sanctuary does not offer refunds on packages, prepaid services or gift cards.
Expired Packages
Please make sure to check the expiration date of any packages and services purchased. Modrn does not refund, reimburse or credit expired services, packages or sessions.